Your care, your way.
With TeleHealth Services, you can meet with your therapist using two-way HD video conferencing from the comfort of your own home, conveniently at your office, or while on the go. Utilize virtually any browser-enabled device, without plugins or other downloads. All you need is an email address to set up your secure account.
What is telehealth?
Telehealth is a means of providing health care services via live video conferencing, facilitating two-way audio and video communication between a patient and a provider. Telehealth is also defined as the virtual delivery of care through HIPAA-compliant technology, including a growing variety of virtual care applications and services that use two-way video, email, smartphones, wireless tools, and other forms of telecommunication technology. Conversations and sessions remain secure through the highest levels of encryption across texts, video, audio, and other media.
Why is this a good option for my care?
Telehealth visits make it easier than ever to meet with your health care provider even if you can’t make it into the office. It is a perfect fit for busy families, business travelers, college students, people in rural communities, those with physical limitations or illness, and more. Telehealth visits help reduce time away from work as well as travel-related expenses. No matter the weather, you can still meet with your therapist in the comfort and safety of your own home.
Does my insurance cover it?
Yes. Your insurance will cover TeleHealth Services. Compared to other states, Minnesota telehealth parity laws place Minnesota in the forefront of the telemedicine industry. Private insurances, Medicaid (MA), and Medicare are required by law to cover these services. Our in-network insurances include MA, Medica, UCare, Cigna, Aetna, PreferredOne, HealthPartners, United Behavioral Health (UBH), UnitedHealthcare (UHC), and Blue Cross Blue Shield of Minnesota (BCBS MN). For out-of-state BCBS, please check with your carrier.
How do I get scheduled?
As a member of the American Telemedicine Association, we’re proud to offer this convenient service. Scheduling a TeleHealth visit is easy, and we would love to help you with it! TeleHealth visits may be scheduled by calling our main number at 763.400.7828 or via email at firstname.lastname@example.org. If using our Request an Appointment online form, select TeleHealth in the service type section.
There is an app for this too?
Yes. The TeleHealth app is as convenient as FaceTime, but HIPAA secure. If opting to use your cell phone, download the app for Video Health Services. Click the I’m a client option and log in using your email. First time users will be asked to create a one-time password for access to your own secure account. If joining a session, click the Join session with meeting ID option and login with the Meeting ID number that was sent to your email.
What if I have an Android smartphone?
Providers can meet with patients using virtually any browser-enabled device, without plugins or any downloads. Just search Visuwell in your web browser, and login to your account.
What is the research saying?
According to a peer-reviewed medical journal, using telehealth for psychotherapy and other mental services improves patient satisfaction and reduces the costs of care. Telemental health care provides beneficial, cost-effective solutions through current technologies for universal mental wellness, reaching isolated communities with services comparable to in-person appointments.
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*Member of the American Telemedicine Association*